Help articles
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Getting started3
Invite your team and set permissions
Teams let other people help run your servers without sharing your login. You can invite friends or staff and control exactly what each of th...
Connect to your server
Once your server is running, joining it takes about ten seconds. Here is where to find your address and how to add it in Minecraft. Find you...
Create your first server
Spinning up a Minecraft server on Volantis takes about a minute. Here is the whole thing from start to finish. Every server you make here is...
Servers13
Link servers together with a network
A network joins several servers behind one address, so players can hop between them, for example a hub, a survival world and a minigame serv...
Back up and restore your world
Backups are your safety net. If something breaks or you lose a build, you can roll the whole server back to an earlier point. Make a backup ...
Upload your own world
Already have a world from single player or another host? You can move it onto your Volantis server through the Files page. Before you start ...
Import your server from another host
Bringing a server over from somewhere else? The Import tab, right above Settings, pulls it in for you - no more copying files across by hand...
Install mods and plugins
The Mods & Plugins page lets you add content from Modrinth and CurseForge without downloading a single file yourself. Browse and install Cli...
Start, stop and restart your server
Powering your server on and off is done from the top of any server page. Open the server from your dashboard, then use the buttons at the to...
Fix crashes with Crash Assistant
When a server crashes, Crash Assistant does the detective work for you. It reads the crash log, explains what went wrong in plain English, a...
Make yourself a server operator
Operator, or "op", gives you admin powers in game: creative mode, teleporting, giving items, changing time and weather, and running any comm...
Install a modpack
A modpack is a whole curated set of mods bundled together. Installing one on the Modpacks page swaps your server over to it in a couple of c...
Upload and manage files
The Files tab is a full file manager for your server. You can browse, edit, upload and download anything, with no FTP software needed. Mods ...
Give your server more RAM
Need more memory for a modpack or a busy server? You change how much RAM, CPU and disk your server gets from its own Edit specs screen. Your...
Edit your server settings
Everything you would normally set in server.properties lives on the Settings page, in plain language. Settings is one long page, grouped int...
Using the console and commands
The console is your live window into the server. It shows everything the server is doing, and it is where you type commands. Reading the log...
Server settings11
How to change the difficulty
Difficulty controls how hard mobs hit, whether they spawn at all, and whether hunger can kill you. Change it Open the Settings tab. Set Diff...
How to allow cracked (offline) players
By default your server checks every player against Mojang's servers, which proves they own the account. Turning that check off, known as off...
How to add a server icon
The server icon is the small picture beside your server in the Minecraft multiplayer list. It costs nothing and makes a server look establis...
How to add a server resource pack
A server resource pack downloads automatically when a player joins, so everyone sees the same textures, models and sounds without installing...
How to enable command blocks
Command blocks let you build redstone contraptions and adventure maps that run commands. They are turned off by default, and the switch live...
How to use a custom world seed
A seed decides how your world generates: the same seed always produces the same terrain, villages and structures. Using a specific one lets ...
How to change the view distance
View distance sets how many chunks the server sends out around each player. It is the single biggest lever you have over server performance,...
How to change the player limit
The player limit caps how many people can be online at the same time. Anyone trying to join a full server sees "Server is full". Change it O...
How to change your server MOTD
The MOTD, or "message of the day", is the short line shown under your server name in the Minecraft multiplayer list. Along with your icon it...
How to turn PvP on or off
PvP decides whether players can damage each other directly. Turn it off for a friendly build or creative server, or leave it on for survival...
How to change the default game mode
The default game mode is what a player is put into the first time they join. It does not change anyone who has already played. Change it Ope...
Commands6
How to use game rules (keepInventory and more)
Game rules are simple on and off switches that change how your world behaves, like keeping your items when you die. The command gamerule Rul...
How to ban, kick and unban players
Kicking, banning, muting and unbanning all happen on the Players tab. You do not need to be in the game, and you do not need to remember any...
How to change the time and weather
Tired of the rain, or want permanent daytime? Two commands cover it, and both take effect instantly from the Console with no restart. Time t...
How to teleport players
The teleport command moves players instantly: to each other, to exact coordinates, or between dimensions. The common forms From the Console,...
How to give items with a command
The give command drops any item straight into a player's inventory. The command give PlayerName item amount From the Console there is no lea...
How to change a player's game mode
You can switch any player between Survival, Creative, Adventure and Spectator at any time with a command. No restart needed and it takes eff...
Mods, plugins & worlds6
How to change your Minecraft version
You can move your server to a newer or older Minecraft version from the Settings tab, and your world comes with it. Before you change Take a...
How to connect with SFTP (FileZilla)
For moving a lot of files at once, or anything large, a desktop client like FileZilla beats the web file manager. Your connection details li...
How to reset your world
Resetting gives you a brand new world. There are two ways to do it: one is a single button, the other is reversible. Option 1: Clear world d...
How to install a datapack
Datapacks add custom recipes, functions, loot tables and world generation using only Vanilla features, with no mods and nothing for players ...
Paper, Fabric, Forge and Vanilla explained
When you make a server you pick its software. Here is what each one is for, in plain terms. The options Vanilla is the plain game exactly as...
How to switch server software (Vanilla, Paper, Fabric, Forge)
Your server type decides what your server can run: plain Vanilla, plugins with Paper or Purpur, or mods with Fabric, Forge, NeoForge or Quil...
Troubleshooting6
My server will not start
When a server stops on its own, or refuses to come up, the reason is in the log. You do not have to read it yourself - Crash Assistant does ...
Fixing an out of memory crash
If your server keeps crashing, especially on start or once it fills up, it may be running out of memory. The console usually mentions OutOfM...
How to reduce server lag
Lag shows up as blocks breaking slowly, mobs stuttering, or hits not landing. Most of it can be fixed from one place. Turn on optimisation G...
How to let Bedrock players join (crossplay)
Players on phones, consoles and the Windows 10 edition run Minecraft Bedrock, which normally cannot join a Java server. Crossplay bridges th...
Fixing 'Failed to login: Invalid session'
This message means Minecraft could not confirm the player's account with Mojang. It is almost always on the player's side rather than anythi...
Why can't players connect to my server?
If people cannot join, it is almost always one of a handful of things. Work down this list. Run through these Is the server running? Open it...
Billing1
